Troubleshooting Tips

This section contains tips and tricks to help maintain your installation, as well as a general guide to common problems

My installation cannot start

Restart your computer

UgandaEMR login screen not available yet system starts

Error Messages and Screenshots Login Error no modules started

When you login the screen may display as below:

Modules not started errors

Modules not started due to cyclic dependencies


  1. On the Administration page, select the Manage Modules link Manage Modules
  2. Click the Start All button Start All Modules
  3. Restart your computer

OpenMRS cannot start - Error creating bean with name "messageSourceServiceTarget"

Error Messages and Screenshots

OpenMRS cannot start - Error creating bean of name "messageSourceServiceTarget"


  1. Delete the folder C:\Application Data\OpenMRS\lucene
  2. Restart your computer

White screen appears when carrying out administrative tasks like module installation, upgrade

Error messages and Screenshots Error - White Screen during operation


Restart your computer and repeat the action that caused the error

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